FAQ

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MANUFACTURING

All clothing and jewelry is made in very small batches in Victoria, Canada. Currently, with the help of a home sewer, Korinne designs, cuts and sews all clothing.  A great focus is upon making the most out of the fabric and reducing waste.  Leftover fabric scraps are donated to local seamstresses and the business is currently on a realistic less-waste mission for 2018. All scraps have been collected for the year. Some are donated to Leslie who makes kids sun hats from them (contact me if you’d like her info) and others saved for patchwork dreams.

All clay work is made by Korinne and is carried back and forth from her studio, to her small electric setter kiln at home for firing.  

FABRIC & CLAY

All fabrics are natural fibres and are purchased from local fabric shops, small vendors and Canadian wholesalers. Some of the fabrics are OEKO-TEX certified and all of them are linen, hemp, cotton, silk or tencel.  Some of the linens are European fiber that meets high environmental standards and are dyed & finished in the United States. To inquire further, email me with questions.

The clay and glazes are purchased from local pottery suppliers.

SIZING

Currently, Korinne Vader Handmade Goods produces one size women's garments.  All flat measurements are in descriptions and if the fabric has been pre-washed.

We understand that women are not one size and wish we could make all the sizes, but we're a small business (very small).  What is offered, is that patterns can be slightly adjusted to ones liking, such as a bit longer or shorter, larger or smaller in hips, etc.  These requests must be approved through email and any alterations to a pattern make the garment a final sale.  

CARE

All garments have care instruction labels sewn into them.  Most items are to be hand washed in cold water and hang to dry.

All jewelry is a mixture of clay and fibre, try not to get wet, but allow to dry completely before storing.  

SHIPPING

Free shipping within Canada using code HAPPYHOLIDAYS

Free shipping internationally on orders over $350 using code SHIPWORLD

Local orders may be picked up from studio using code STUDIOPICKUP

Linen gift with purchase until Dec 27, 2018 || linen hair scrunchie with 1 item || linen tote with 2 clothing items

** Currently, I am trying to get orders out within 2-3 days of receiving them. With the backup of mail from the Canada Post strike, this hopefully will ensure you receive your goods in a timely fashion.

Small packages are shipped ‘lettermail’ with no tracking.  Most packages are shipped with tracking and insurance using Canada Post. Once the package is in the possession of Canada Post, it is the buyers responsibility to track it and receive it.

International packages are shipped with no insurance/ tracking - if you would like to have it, please email to find out pricing. Buyers are responsible for all charges entering their country including taxes, custom fees and duties.

Please contact me if you have any questions or need express shipping.
 

RETURNS & EXCHANGES

Please contact us within 3 days of delivery and return items within 5 days of delivery.  

If there is a quality issue, please contact us immediately. 

If you'd like to return purchase for refund, please email within 36 hours of receiving the goods. A return address will be given and you are responsible for the cost of shipping the return, be sure to include insurance.

PHOTOGRAPHY

Kelly Brown, Kim Jay, or Molly Jane is responsible for almost all the photos on this website.

PAYMENT

We accept visa, mastercard and direct payment.